Bat99's Privacy Policy — Your Information Is Safe With Us

Bat99 is an internationally licensed online gaming and Sports Betting platform. When you use the bat99.ws website and its associated mobile app, we collect certain personal information. This Privacy Policy ("Policy") explains what information is collected, why it is collected, how it is used, and how it is kept secure.

Bat99 believes privacy is a fundamental right. Our privacy policy is built in accordance with international data protection standards — specifically the GDPR (General Data Protection Regulation) and other relevant global regulations. By creating an account or using our services on the bat99 platform, you are deemed to have accepted this policy.

This Privacy Policy is part of bat99's Terms & Conditions sections and should be read together. If you have any questions about this policy, please contact our data protection team directly.

Bat99 only collects information that is necessary to provide our services. We gather data from three main sources — information you provide directly, data collected automatically, and information received through third parties.

Information You Provide Directly

• Full name and date of birth (for age verification).
• Email address and mobile number.
• Residential address and country.
• National ID or passport details (for KYC verification).
• Payment method details (bKash, Nagad, bank account numbers).
• Information provided when contacting our support team.

Automatically Collected Information

• IP address and device information (model, operating system).
• Browser type and language settings.
• Platform activity logs (login times, game history, bet records).
• Cookies and session data.
• Geolocation data (where applicable).

Information Received from Third Parties

• Transaction confirmation details via payment providers.
• KYC verification through identity verification agencies.
• Risk assessment data processed through our fraud prevention system.

Bat99 uses collected data for specific, legitimate purposes. The table below outlines the purpose of use and the legal basis for each.

Bat99 does not sell your data to any advertising networks. If you no longer wish to receive promotional emails or SMS, you can unsubscribe at any time.

Bat99 only shares your personal information with third parties in specific circumstances and under strict contractual obligations.

Who Your Data May Be Shared With

• Payment Providers: bKash, Nagad, Rocket & bank — to confirm transactions.
• KYC Verification Agency: With licensed agencies for identity verification.
• Fraud Prevention System: For account and financial security.
• Game Providers: Limited session data for game operation.
• Law Enforcement: When required by court order or legal obligation.
• Regulatory Authority: For reports required to maintain our license.

The bat99.ws website uses cookies to enhance your browsing experience. Cookies are small text files stored in your browser that help remember your preferences and session information.

Cookie Type

• Essential Cookies: Login sessions and security tokens — the platform cannot function without these.
• Functional Cookies: Remembers your language preference and game settings.
• Analytics Cookies: To understand which sections of the site are most frequently used.
• Marketing Cookies: Used to show relevant offers — you can turn these off at any time.

You can manage cookies through your browser settings. However, disabling essential cookies may prevent core services — including account login — from functioning properly.

Bat99 has implemented multiple technical and organizational measures to protect your information.

Technical Security

• 256-bit SSL/TLS encryption on all data transmissions.
• Passwords are stored encrypted using bcrypt hashing.
• Database encryption and secure server environments.
• Two-factor authentication (2FA) available.
• 24/7 network monitoring and cyber threat detection.
• Regular security audits and vulnerability assessments.

Organizational Safeguards

• Strict access controls — only authorized personnel can view data.
• Regular staff training on privacy and security practices.
• Policy to notify users within 72 hours in the event of a data breach.

Under bat99's privacy policy, you have the following rights over your own data. To exercise any of these rights, please contact our support team.

• Right to Know: You can find out what information we hold about you.
• Right of Access: You may request a copy of the information we hold about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: You may request deletion of your data under certain conditions.
• Right to Restrict Processing: In certain cases, you may request that the use of your data be restricted.
• Right to Portability: The right to receive your data in a machine-readable format.
• Right to Object: You can object to the use of your data for specific purposes.

Bat99 does not retain your data beyond the defined period. Retention duration depends on the type of data and applicable legal requirements.

Once the retention period has ended, data is securely and permanently deleted. If we ever need to retain your information beyond that period, you will be notified separately.

Bat99 is an 18+ platform. We do not collect or process information from minors — this is strictly prohibited. Age verification is mandatory at the time of registration.

• Date of birth is verified at the time of registration.
• KYC documents may be requested in cases where there is reasonable suspicion.
• Any account identified as belonging to a minor is closed immediately.
• Any data found to belong to a minor will be deleted immediately.

If a parent or guardian discovers that their child has created an account on bat99, they should immediately support@bat99.wsto get in touch. We'll act on it promptly.

Bat99 may update this privacy policy from time to time. When changes are made, we will notify you through the following methods:

• A notice will be sent to your registered email address.
• A banner notice will be displayed on the website homepage.
• The "Last Updated" date at the top of this page will reflect any changes.

For significant changes, at least 30 days' notice will be given in advance. Continued use of the platform after any changes takes effect will be considered acceptance of the updated policy. We recommend checking this page regularly.

If you have any questions, complaints, or data-related requests regarding our privacy policy, please contact us:

• Email: support@bat99.ws
• Live Chat: Click the chat icon at the bottom right of the platform.
• Support Hours: 7 days a week, 24 hours a day.

For data privacy requests, send an email with "Data Privacy Request" as the subject, along with your registered email address and a description of your request. We will respond within 30 days.