By using bat99's services, you confirm that you have read and agreed to these Terms & Conditions in full. For any queries, please contact our support team.
These Terms and Conditions ("Terms") form a legal agreement between bat99 ("we", "Platform") and anyone who accesses the bat99.ws website or mobile app ("you", "player", "member"). By visiting the bat99 website, creating an account, or using any of our services, you are considered to have accepted these Terms.
Bat99 is an internationally licensed online gaming and Sports Betting platform serving players in Bangladesh and other countries. It is your responsibility to be aware of and comply with the laws applicable in your own jurisdiction before using the platform.
Key Definitions
- "Platform" — The bat99.ws website and its associated mobile application.
- "Account" — Your personal gaming account registered with bat99.
- "Wallet" — The stored balance linked to your account.
- "Bonus Balance" — Funds received through promotions that become withdrawable upon meeting specified conditions.
- "Wagering Requirement" — The number of times bonus funds must be wagered before a withdrawal can be made.
- "KYC" — Know Your Customer: the identity verification process.
To open an account with bat99, the following conditions must be met. Registration is not permitted without acceptance of these terms and conditions.
Age Restriction
You must be at least 18 years old to use bat99's services. Any account found to be registered by a minor will be closed immediately and all deposited funds may be forfeited. bat99 is firmly committed to keeping minors away from gaming.
One Account Policy
Only one bat99 account is allowed per person, household, address, device, or IP address. If multiple accounts are detected, all of them will be closed and all associated bonuses and winnings will be voided.
Accurate Information
- You must provide your full legal name, date of birth, address, and contact details accurately at the time of registration.
- Accounts registered with false information will be closed.
- If your details change, please notify the support team to have them updated.
- You may only operate an account in your own name, not on behalf of anyone else.
Opening or operating an account under someone else's identity is strictly prohibited and may constitute a criminal offence.
As part of its compliance with international financial regulations, bat99 verifies the identity of all members. This process is also essential for protecting your account and funds.
When KYC Is Required
- Before making your first withdrawal.
- When total deposits exceed ৳50,000.
- When requested by bat99 authorities at any time.
- If suspicious activity is detected on the account.
Required Documents
- Government-issued photo ID (NID, Passport, or Driving License).
- Proof of address (utility bill or bank statement — issued within the last 3 months).
- Proof of payment method ownership (where applicable).
Verification is typically completed within 24–48 hours of document submission. Withdrawals cannot be processed until KYC verification is complete.
Depositing at bat99 is quick and secure. You can fund your account instantly using Bangladesh's most popular payment methods.
Accepted Payment Methods
- BKash (Personal & Merchant)
- Cash
- Rocket (Dutch-Bangla Mobile Banking)
- Bank Transfer (selected banks)
- Cryptocurrency (selected coins)
Deposit Limit
- Minimum deposit: ৳500
- Maximum single deposit: varies by payment method
- Daily maximum deposit: determined by account level
When making a deposit, only use a payment account registered in your own name. Deposits made through third parties are not permitted.
Bat99 does not charge any fees on deposits. However, your payment provider may apply their own charges. All deposits are processed in Bangladeshi Taka (BDT).
Withdrawing your winnings from bat99 is simple and straightforward. Following the steps below will ensure a fast, hassle-free withdrawal experience.
Withdrawal Terms
- KYC verification must be completed before any withdrawal can be processed.
- Minimum withdrawal amount: ৳1,000.
- Withdrawals will only be sent to the same payment method used for the deposit.
- Wagering requirements must be fulfilled before withdrawing from your bonus balance.
- Multiple withdrawal requests may be submitted on the same day.
Processing Time
- BKash/Nagad/Rocket: Typically within 1–6 hours.
- Bank Transfer: 1–3 business days.
- Crypto: Within 1–24 hours.
If suspicious activity is detected on an account during the withdrawal process, bat99 reserves the right to place the payment on hold and conduct an investigation.
Bat99's bonus and promotions program offers players extra value. Each offer comes with specific terms that must be followed.
General Bonus Rules
- Each bonus offer is subject to its own wagering requirements.
- The welcome bonus is available to each member once only.
- Bonus balance and real balance are displayed separately.
- Wagering requirements must be met before withdrawing winnings derived from a bonus.
- Bat99 reserves the right to modify, suspend, or cancel any bonus at any time.
Bonus Abuse
Any attempt to abuse bonuses — such as arbitrage betting, claiming bonuses across multiple accounts, or artificially fulfilling wagering requirements — is strictly prohibited. If such activity is detected:
- All bonus balances will be forfeited.
- Any winnings obtained using bonus funds will be forfeited.
- The account may be permanently closed.
Bat99 offers both Sports Betting and casino gaming. Each section has specific rules that all players should be aware of.
Sports Betting
- Once a bet is accepted, it cannot be changed or cancelled (except via the cash-out feature).
- If a match or event is cancelled, bets will be automatically refunded.
- Bat99 reserves the right to decline any bet.
- Odds may change during live betting due to system delays.
- Betting on match-fixing or using insider information is strictly prohibited.
Casino Gaming
- All games use certified RNG (Random Number Generator) technology.
- If a game is interrupted mid-session due to a technical error, bat99 will make the final decision.
- RTP information for each game is available in the game description.
- The dealer's decision in Live Casino is considered final.
The following activities are strictly prohibited on the bat99 platform. Violations of these terms and conditions may result in account closure and legal action.
- Money laundering or processing of illegal funds.
- Attempting to hack or exploit the platform's software.
- Placing bets using bots, automation software, or artificial intelligence.
- Unauthorized access to another member's account.
- Fraud against the platform or other players.
- Creating multiple accounts to claim bonus benefits.
- Using a false identity or fraudulent documents.
- Spreading defamatory or false information about bat99.
Bat99 reserves the right to suspend or close any account, particularly where there is evidence of a terms violation.
Reasons for Account Suspension
- Suspected violation of the Terms & Conditions.
- Failure to submit required documents within the specified timeframe when requested for KYC verification.
- Unusual or suspicious financial transactions on an account.
- Bonus abuse or fraudulent activity.
- Court order or request from a regulatory authority.
Account Closure
You can request to close your bat99 account at any time. Before closure, any pending bets will be settled and you will have the opportunity to withdraw your remaining balance (subject to applicable conditions).
Bat99 believes gaming is a form of entertainment, not a source of income. We genuinely care about the mental and financial well-being of all our members. Responsible Gaming is a core commitment and an integral part of these terms and conditions.
Available Tools
- Deposit Limit: Set daily, weekly, or monthly deposit limits.
- Session Time Limit: Set a time limit for how long you play in a single session.
- Loss Limit: Play will automatically stop if your losses exceed a set limit.
- Cooling-Off Period: Temporarily suspend your account for a set period.
- Self-Exclusion: Close your account if you need an extended break.
If you feel that gaming is having a negative impact on your life, please contact our Responsible Gaming Visit the page or contact our support team.
Bat99 treats the privacy of your personal information with the utmost importance. We follow international data protection standards and never sell your data to third parties.
- Your personal information is used solely for the purpose of providing our services.
- All financial data is secured with SSL encryption.
- You have the right to access, correct, and delete your personal data.
- For more details, visit our Privacy Policy Read.
If any complaint or dispute arises, bat99 is committed to resolving it promptly and fairly.
Steps to Submit a Complaint
- Start by contacting the support team via live chat or email.
- The support team will provide an initial response within 48 hours.
- Complex cases will be resolved within 7 business days.
- If you are not satisfied with the support team's resolution, the matter can be escalated to the management team.
Bat99's decisions are final and binding, though we are committed to resolving all matters through a fair and transparent process.
Bat99 reserves the right to modify, amend, or update these Terms & Conditions at any time. In the event of changes:
- A 30-day advance notice will be given for any significant changes.
- Minor changes may take effect immediately.
- Notices will be communicated via email and platform banners.
- Continued use of the platform after any changes takes effect will be considered acceptance of the updated terms.
The most current version of these Terms is always available at bat99.ws/terms-conditions. It is your responsibility to check this page regularly.